proud to work with…

Record incidents in real-time, quickly and accurately.

MEG’s Incident Management tool allows you to efficiently and accurately report, manage incidents, and gain visibility of incident activity across a single hospital or multiple sites.


go Mobile to help combat under-reporting of incidents

  • From falls to medication incidents, pressure ulcers to faulty equipment, carry out any investigation faster by removing inefficient manual reporting from the process

  • Use MEG’s robust mobile app to enable anyone to complete reports while on-the-go, quickly and accurately.

  • Report serious incidents immediately, when needed, to the relevant people.

  • Use online or offline; submit completed incident reports when connectivity has resumed.


gain assurance & visibility

  • Understand what is happening at every stage of the incident reporting process, across departments or multiple hospital sites.

  • Configure workflows to capture incident information in a repeatable, standardised way.

  • Sort incident data by type, status, institution name, or a variety of other criteria.

  • Attach documents, test results, signatures and more; augment reports with supporting evidence to get a more complete picture.


improved engagement

  • Mobile-friendly, with no tech barriers. Develop and scale a positive and proactive culture among staff, hospital-wide.

  • User-friendly, expandable forms encourage staff to capture the relevant details at any incident level.

  • Configure smart notifications (in-app or email) to let relevant personnel know when incidents are submitted, reported or at pre-determined key status changes.


Connected, for true quality improvement

  • Take practical action following an incident by connecting to other MEG tools…

  • Easily interact with reference material, SOPs and guidelines using MEG’s Document Management module integration.

  • Allocate and track follow-up actions to staff in reaction to an incident using MEG’s QIP (Quality Improvement Plan).

  • Check whether Risk Assessments need revising following an incident by connecting to MEG’s Document Management module.


KEY Features

FEATURES - Configurable.png
FEATURES - Generate reports.png
FEATURES - Connected.png


Book a demo today with one of our product specialists